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Our Commitment to Privacy

Your trust matters. At Synapsia, we protect your data in accordance with UK GDPR and industry best practices.

Data Collection

Information We Collect

We may collect personal information such as your name, email, phone number, company name, or technical usage data when you:

  • 📧 Contact us via our website or email
  • 📝 Sign up for updates or services
  • 🌐 Use our digital platforms or APIs

How We Use Your Data

We only use your information for legitimate purposes. This includes:

  • 📨 Responding to your enquiries
  • ⚙️ Improving our services and systems
  • 📚 Meeting our legal or compliance obligations
Purpose of Use
Your Privacy Rights

Your Rights

Under UK GDPR, you can:

  • 🔍 Request access to your data
  • ✏️ Ask for updates or corrections
  • ❌ Withdraw consent or request deletion
  • 📮 File a complaint with the ICO

Data Sharing & Storage

Your data is never sold. We only share with essential service providers (e.g., cloud platforms, email services) under strict confidentiality and security terms.

Data Sharing
Security Measures

Our Security Measures

We protect your data with technical and organisational controls such as:

  • 🔒 Encryption in transit and at rest
  • 🔑 Role-based access control
  • 🛡️ Continuous threat monitoring

Retention & Compliance

We only keep your data for as long as needed to deliver services or meet legal requirements. Regular audits ensure we stay GDPR-compliant.

Data Retention and Compliance

Have a Privacy Question?

We’re happy to clarify how we handle your data or assist with any access or deletion request.

Your Privacy Matters

Have questions about how we handle data, cookies, or GDPR? Drop us a message and we’ll be happy to clarify.